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首页> 美国政府科技报告 >Study to Develop a Method of Assessing Military Hospital Health Care Delivery Performance for Use in a Quality Assurance Program
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Study to Develop a Method of Assessing Military Hospital Health Care Delivery Performance for Use in a Quality Assurance Program

机译：研究开发一种评估军队医院医疗保健服务绩效的方法，用于质量保证计划

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The purpose of this project was to test a method for developing a problem list using patient and staff perspectives to be used in the hospital's quality assurance program. It involved the random sampling of patients and staff, evaluating responses, and asking the patients and staff to rank those problems with high initial frequency. The list was to be a useful tool for the hospital's quality assurance program. The list of best performance areas provides a good rating of where the patient and hospital have a good mesh of expectation and performance. The methodology has potential for use as an annual evaluation of hospital performance and quality assurance progress. It can be an effective public relations tool to enhance the hospital's image through community and staff involvement with hospital planning. Theses.

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