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Developing Effective Mental Health Organizations. The Summary Progress Report of the Continuing Education in Mental Health Administration Grant Project. Second Year Report

机译:发展有效的心理健康组织。心理健康管理基金项目继续教育总结进展报告。第二年报告

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This report summarizes findings from the second year of the Continuing Education in Mental Health Administration Grant Project that was awarded to the Joint Center for Human Services Development of the San Jose State University (California). The educational component focused on is the Program for Organizational Effectiveness in Mental Health Agencies (POE), Phase III: Phase III was designed to plan appropriate changes in the operation of participating teams' organizations. During consultations, the consultants were to work with the managers to jointly identify problems, develop appropriate solutions, and implement change strategies in ways that improved organizational effectiveness. Factors influencing POE impact were team or organization readiness, program history, organizational leadership, team composition, POE training and consulting interventions, and external variables. Interventions which had the most impact were those concentrating on role clarification and team building, program and organizational design, policy issues, philosophy statements, skill development, and the internal or external forces affecting the organization. Consultant teachings spanned the full spectrum of issues from the logistics of meeting to an increased awareness of the subtleties and delicacies of interagency relationships. Evaluation of participant reactions to training and consultation revealed that the more the program dealt with team development and the immediate needs of the organization, the more satisfied were the participants and the more useful they found the program. The authors suggested that future programs should thoroughly understand participants' needs and the design should allow for needed changes. The major impact of POE was the development of more effective management teams in almost all the participating health agencies. Further, in almost every case, each agency set difficult goals for change and met the majority of goals set. Tabular data including a causal model are provided.

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