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Work Crew Performance Model: A Method for Evaluating Training and Performance inthe Mining Industry

机译:工作人员绩效模型:一种评估矿业培训和绩效的方法

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The Work Crew Performance Model (WCPM) seeks to define performance variabilitywithin similar tasks of an underground work crew and relate observed variability to a cost consequence. Performance variability is described using work site observations to determine the adherence to job elements contained within a standard operating procedure. Key components of the WCPM include (1) job definition through task analysis and the ranking of job elements by perceived cost consequence, (2) observational techniques for establishing performance baselines by measuring adherence to safe and proficient job procedures, and (3) cost linkages between adherence to task procedures and measures of consequence for noncompliance.

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