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Third party turns and shared knowledge:supports and challenges to disabled people in social care and research settings

机译：第三方交流和知识共享：在社会护理和研究环境中对残疾人的支持和挑战

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Adopting a conversation analysis (CA) perspective, this paper explores data which include disabled people in three-party contexts, where the institutional goal is to focus on the wishes, voice and agency of the disabled person. It explores 274 occasions where a third party self-selects for a turn, during social care planning meetings and research interviews. Five broad action patterns are discussed, showing how third parties used their epistemic closeness to the disabled person in order to 1) clarify; 2) usurp; 3) prompt; 4) expand; and 5) challenge. The sequential consequence of these turns depended on how they were heard and taken up by other parties in the talk. The vast majority of third party turns could be glossed as supportive to the disabled person. Third parties displayed their sensitivity towards the precise moment that they were ‘needed’ in the talk. Occasionally, there were challenges and counterinformings done by the third party, which could be analysed as ‘epistemic traps’. These moments signaled tensions between the best interests of the disabled person and the imperative to foreground their voice.
机译：本文采用对话分析（CA）的观点，探索了包括三方环境中的残疾人在内的数据，其机构目标是关注残疾人的意愿，声音和代理。它在社会护理计划会议和研究访谈中探讨了274个第三方自行选择转身的机会。讨论了五种主要的行动模式，它们显示了第三方如何利用他们对残疾人的认识亲密性，以便：1）澄清； 2）篡夺; 3）提示； 4）扩展； 5）挑战。这些转弯的顺序结果取决于谈话中其他各方的听觉和接受方式。可以将绝大多数第三方转弯表示为对残疾人的支持。第三方对谈话中“需要”的确切时刻表现出了敏感性。有时，第三方会遇到挑战和反通知，可以将其分析为“流行病陷阱”。这些时刻表明了残疾人的最大利益与表达他们的声音的迫切需要之间的紧张关系。

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