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Gains that could be achieved through full application of Deming's total quality management

机译:全面应用戴明的全面质量管理可以实现的收益

摘要

In his seminal work, Out of the Crisis, W. Edwards Deming provided American corporations with a direction and method for improving both man and machine in an effort to transform the way in which these corporations performed and managed both service and industry functions. His ideas for statistical control have taken hold within the workplace and are becoming increasingly popular among managers and corporate executives who are intent on improving the bottom line. However, most companies have limited their incorporation of Deming's methods and failed to include Deming's approach to improved leadership and employee involvement. This study will review the human aspects of Deming's ideas and their convergence with an existing theory on employee engagement. Additionally, the impacts of employee engagement will be reviewed to better understand the potential gains that may be had by corporations when they implement Deming's Total Quality Management to the extent that he originally intended.
机译:W.爱德华兹·戴明(W. Edwards Deming)在他的开创性著作《摆脱危机》中,为美国公司提供了改善人和机器的方向和方法,以努力改变这些公司执行和管理服务及行业职能的方式。他关于统计控制的想法已在工作场所中扎根,并在打算改善底线的经理和企业高管中越来越受欢迎。但是,大多数公司都限制了Deming方法的整合,未能包括Deming的方法来改善领导力和员工参与度。这项研究将回顾戴明思想的人文方面以及它们与现有员工敬业度理论的融合。此外,将审查员工敬业度的影响,以更好地了解公司在实施Deming的全面质量管理至其最初意图时可能会获得的潜在收益。

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    Price Nathaniel.;

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