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Questionnaire result display system, questionnaire result display program and questionnaire result display method
Questionnaire result display system, questionnaire result display program and questionnaire result display method
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机译：问卷调查结果显示系统，问卷调查结果显示程序和问卷调查结果显示方法
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摘要
PROBLEM TO BE SOLVED: To provide a system capable of showing concrete improvement points for items having a low evaluation in a questionnaire. SOLUTION: In a questionnaire result display system for displaying for improving evaluation from customers, a server device is an option including positive influence and adverse influence as the influence of the factor item of the evaluation of a product or service on the evaluation. In the answer information acquisition means for acquiring answer information, including the factor item evaluation selected from the list and the detailed factor item indicating the reason for selecting the factor item evaluation, and the aggregated result of the factor item evaluation in a plurality of answer information. Based on the adverse factor identification means for identifying the factor item that has an adverse effect on the evaluation as an adverse factor, and the aggregated result of the detailed factor item in the multiple response information, the factor item becomes the adverse factor. It includes a detailed factor specifying means for specifying a detailed factor item corresponding to an adverse factor, and a display means for displaying the adverse factor and the detailed factor item and transmitting the processing result. [Selection diagram] Fig. 2
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