A method to calculate the perception of user experience, the quality of services monitored integrated telecommunications operators. The invention relates to a method for calculating the perception of user experience, the quality of services monitored integrated telecommunications operators.For this purpose it is used data from the monitoring of user services, together with questionnaires completed in advance by a representative sample of users and then combined by means of correlation algorithms, obtaining a value for the quality of experience. That means an estimate of the service quality perceived by user of said service.In the last place network parameters that most affect the QoE as a function of the relevance of the same quality predictions are automatically identified with the aim to provide the values necessary to achieve a certain quality as defined by the user experience. Aryan.
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