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Monitoring and responding to social media posts with socially relevant comparisons
Monitoring and responding to social media posts with socially relevant comparisons
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机译:通过与社会相关的比较来监视和响应社交媒体帖子
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摘要
Systems and methods described herein involve monitoring social media posts and responding as necessary. One embodiment of the invention may identify relevant social media discussions and reply to social media posts so as to influence the notions expressed therein. Specifically where a negative sentiment relating to the relevant brand is identified; a positive response is posted in response to said negative comment. Another embodiment of the invention relates to monitoring social media posts that relate to a product and at least one competing product, identifying the features of the products that form a basis of comparison between the product and competitor and generating a comparison of said products based on the features of interest.
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