首页> 外国专利> Systems And Methods For Discovering An Optimal Operational Strategy For A Desired Service Delivery Outcome

Systems And Methods For Discovering An Optimal Operational Strategy For A Desired Service Delivery Outcome

机译:用于发现所需服务交付结果的最佳操作策略的系统和方法

摘要

Methods and systems for creating an action plan for a service delivery system comprising a plurality of operational key performance indicators (KPIs). The system receives predetermined information about at least one relationship between two or more of the KPIs, and weights that information based on its source. The system also receives information about operational constraints and desired outcomes. A KPI relationship map is created using both the weighted information and information about KPI relationships within the service delivery system. Future predictions are made based on the KPI relationship map, and the predictions and map are utilized to create an action plan to achieve the desired outcomes in light of the operational constraints.
机译:用于为包括多个操作关键绩效指标(KPI)的服务交付系统创建行动计划的方法和系统。该系统接收有关两个或多个KPI之间至少一种关系的预定信息,并根据其来源对信息进行加权。该系统还接收有关操作约束和期望结果的信息。使用加权信息和有关服务交付系统中的KPI关系的信息创建KPI关系图。根据KPI关系图进行未来的预测,并根据操作约束,利用预测和图创建行动计划以实现所需的结果。

著录项

相似文献

  • 专利
  • 外文文献
  • 中文文献
获取专利

客服邮箱:kefu@zhangqiaokeyan.com

京公网安备:11010802029741号 ICP备案号:京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有
  • 客服微信

  • 服务号