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SYSTEM AND METHOD FOR ELECTRONIC POLICYHOLDER REVIEW USING DYNAMIC INTERVIEWS
SYSTEM AND METHOD FOR ELECTRONIC POLICYHOLDER REVIEW USING DYNAMIC INTERVIEWS
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机译：动态面试的电子政策持有人审查系统和方法
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摘要
A policyholder report may be obtained by an insurer from an insured through a series of questions presented by an automated, electronic system. The insured may access the system through a portal, such as a graphical user interface, which may ask the insured a dynamic series of account and/or risk-based questions at or near the expiration of an insurance policy term, and permit the insured to submit verification and supporting information through the portal. Based on the insured's responses to the questions and the information provided, the insurer may complete a review and/or audit, and determine an adjustment to the premium. Additionally, the system may permit the insured and the insurer to review the audit during all stages of completion, and may allow the insured to opt out of the electronic process at any time, or to dispute the results of the audit through the portal.
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