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Method for avoiding repetition of user actions by using past users' experiences
Method for avoiding repetition of user actions by using past users' experiences
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机译：通过利用过去用户的经验避免重复用户动作的方法
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摘要
A method for assisting a user to connect a problem with a device, such as a printer includes extracting, from records comprising user actions on the device, string of user actions on the device. The string of user action is compared with at least one predetermined sequence of user actions for correction of predefined problem with the device. Based on the comparison, an evaluation is made as to whether at least one prior user has attempted the predetermined sequence and, if so, a procedure is implemented to avoid a user repeating the prior attempt.
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