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CUSTOMER CLASSIFICATION SYSTEM, CUSTOMER CLASSIFICATION METHOD, AND RECORDING MEDIUM

机译:客户分类系统,客户分类方法和记录介质

摘要

PROBLEM TO BE SOLVED: To provide a customer classification system, a customer classification method and a recording medium, in which existing customers are classified on the basis of a trend of event occurrence concerned with the use of products or service and classification or a classification condition allowed to be utilized for the prediction of the future trend of event occurrence can be provided.;SOLUTION: As for the item of customer attribute information, categories having high similarities in the shapes of number-of-events histograms are merged out of categories constituting the item and categories having low similarities are held as they are to reconstitute the category constitution of the item. In the item of the customer attribute information, an index concerned with the diversity of its constitutional categories is calculated and customers are classified in each the trend of event occurrence by using the reconstitution of the categories and evaluation in the diversity of the item.;COPYRIGHT: (C)2007,JPO&INPIT
机译:解决的问题:提供一种顾客分类系统,顾客分类方法和记录介质,其中根据与产品或服务的使用以及分类或分类条件有关的事件发生趋势对现有顾客进行分类。解决方案:对于客户属性信息,将事件数量直方图形状具有高度相似性的类别合并到构成以下类别的类别中:保留具有低相似性的项目和类别,以重构项目的类别构成。在客户属性信息的项目中,计算与其构成类别的多样性有关的索引,并通过使用类别的重构和对项目多样性的评估,在事件发生的每种趋势中将客户分类。 :(C)2007,JPO&INPIT

著录项

  • 公开/公告号JP2006318249A

    专利类型

  • 公开/公告日2006-11-24

    原文格式PDF

  • 申请/专利权人 RICOH CO LTD;

    申请/专利号JP20050140873

  • 发明设计人 MISHIMA KEIICHI;

    申请日2005-05-13

  • 分类号G06Q10/00;G06F17/30;

  • 国家 JP

  • 入库时间 2022-08-21 21:11:35

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