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CONVERSATIONAL AI PLATFORM USING DECLARATIVE GRAPH MODEL

机译:使用声明性图模型的会话AI平台

摘要

A system, method and program product that provides a conversational AI platform using a declarative graph model. A system is included having a natural language (NL) interface the receives NL user inputs from a message queue; an intent analyzer that determines an intent of a received NL user input and loads a graph associated with the intent; and a graph traversal manager having traversal logic to first traverse the graph first along a start path from an intent node to a dialog node, then traverse an ask path to a question node to obtain missing entity data, then traverse a contacts path to a service node to execute an external service and return a fulfillment response based on submitted entity data, then traverse a replies with path to a response node to create a formatted fulfillment response that is forwarded to the message queue.
机译:使用声明性图形模型提供会话AI平台的系统,方法和程序产品。包含自然语言(NL)接口的系统接收来自消息队列的NL用户输入;一个意图分析器,用于确定接收的NL用户输入的意图,并加载与意图相关联的图形;并且具有遍历逻辑首先沿着从意图节点到对话节点的开始路径遍历图表的图形遍历管理器,然后遍历一个问题节点的询问路径以获取缺失的实体数据,然后遍历联系人的服务基于提交的实体数据执行外部服务并返回履行响应的节点,然后遍历与响应节点的路径的回复以创建被转发到消息队列的格式化求换响应。

著录项

  • 公开/公告号WO2021048572A1

    专利类型

  • 公开/公告日2021-03-18

    原文格式PDF

  • 申请/专利权人 CITRIX SYSTEMS INC;DOUNIS LAMPROS;

    申请/专利号WO2019GR00062

  • 发明设计人 DOUNIS LAMPROS;

    申请日2019-09-09

  • 分类号G06N20;G06F9/448;G06F9/451;G06F8/34;

  • 国家 GR

  • 入库时间 2022-08-24 17:49:20

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