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首页> 外文会议>2015 IST-Africa Conference >Using mobile phones for public participation with local government in Cape Town
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Using mobile phones for public participation with local government in Cape Town

机译：使用手机与开普敦当地政府进行公众参与

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摘要

Although governments around the world have welcomed the idea of promoting interactions with citizens during their process of decision-making, research has indicated that fear, the level of trust in the government, and privacy are among the reasons for reluctance and apathy from citizens towards interacting with their government. This study aims to determine the extent to which trust, expectancy, social influence, and incentives will influence mobile interaction with the government. A survey approach was used to sample Capetonians about mobile participation with their local government. Results indicate that respondents were not willing to participate in their local government because they did not trust the government to protect their privacy. However, respondents were willing to use their mobile phones to report damaged infrastructure or service delivery issues. From the various incentives that were suggested, benefit to the community was a popular choice. Recommendations for promoting mobile participation include introducing non-monetary incentives as well as mobile applications that will provide the user with convenience, cost efficiency, and an assurance of their privacy.
机译：尽管全世界的政府都欢迎在决策过程中促进与公民互动的想法，但研究表明，恐惧，对政府的信任程度和隐私是公民不愿与冷漠地进行互动的原因之一与他们的政府。这项研究旨在确定信任，期望，社会影响和激励将在多大程度上影响与政府的流动互动。使用一种调查方法来抽样调查波多黎各人与当地政府的移动参与情况。结果表明，由于不信任政府保护自己的隐私，受访者不愿参加其地方政府。但是，受访者愿意使用手机报告受损的基础设施或服务交付问题。从提出的各种激励措施中，使社区受益是一个受欢迎的选择。促进移动参与的建议包括引入非金钱激励措施以及将为用户提供便利，成本效率和隐私保护的移动应用程序。

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