Integration of updated DeLone McLean success model, KANO model and QFD to analyze quality of an information system

机译：集成更新的DeLone＆McLean成功模型，KANO模型和QFD，以分析信息系统的质量

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Studies on information system success and evaluation have been done for several decades. However, an evaluation should be followed by system improvement to give practical contribution to organization. This study proposes an integrated step to evaluate an IS success and analyze its improvement opportunities based on user requirements. To aim this objective, DeLone & McLean success model, KANO model and QFD concept are utilized. A case study of Electronic Disposition and Mailing System (EDMS) in Ministry of State Secretariat Indonesia is presented to illustrate the use of proposed method. The results indicate that priorities of needs are different before and after the integration of Kano's Model in QFD.

机译：关于信息系统成功与评估的研究已经进行了数十年。但是，评估后应进行系统改进，以对组织做出实际贡献。这项研究提出了一个集成的步骤来评估IS成功并根据用户需求分析其改进机会。为了实现这一目标，采用了DeLone＆McLean成功模型，KANO模型和QFD概念。本文以印度尼西亚国务卿秘书处的电子处理和邮件系统（EDMS）为例，说明了所建议方法的使用。结果表明，在QFD中整合Kano模型之前和之后，需求的优先级是不同的。

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来源
《2016 International Conference on Informatics and Computing》|2016年|361-366|共6页
会议地点 Mataram(ID)
作者
Erma Nindiaswari; Fatimah Azzahro; Achmad Nizar Hidayanto; Solikin Gitik; Pornthep Anussornnitisarn;
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作者单位

Faculty of Computer Science, Universitas Indonesia, Indonesia;

Faculty of Computer Science, Universitas Indonesia, Indonesia;

Faculty of Computer Science, Universitas Indonesia, Indonesia;

Department of Information Systems, STMIK Bina Insani Bekasi, Indonesia;

Department of Industrial Engineering, Kasetsart University, Thailand;

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原文格式 PDF
正文语种 eng
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关键词
Quality function deployment; Computational modeling; Informatics; Analytical models; Organizations; ISO Standards;

机译：质量功能部署;计算建模;信息学;分析模型;组织; ISO标准;

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1. What quality factors matter in enhancing the perceived benefits of online health information sites? Application of the updated DeLone and McLean Information Systems Success Model [J] . International journal of medical informatics . 2020,第May期

机译：哪些质量因素对增强在线健康信息网站的感知收益至关重要？更新的DeLone和McLean信息系统成功模型的应用
2. STUDY OF DELONE-MCLEAN INFORMATION SYSTEM SUCCESS MODEL: THE RELATIONSHIP BETWEEN SYSTEM QUALITY AND INFORMATION QUALITY [J] . AZMI FITRIATI, NAELATI TUBASTUVI, BIMA CININTYA PRATAMA, Journal of Theoretical and Applied Information Technology . 2020,第3期

机译：Delone-McLean信息系统成功模型的研究：系统质量与信息质量的关系
3. A Cloud Update of the DeLone and McLean Model of Information Systems Success [J] . Edgardo Donovan, Indira R. Guzman, Monica Adya, Journal of Information Technology Management . 2018,第3期

机译：信息系统DeLone和McLean模型的云更新成功
4. Integration of updated DeLone McLean success model, KANO model and QFD to analyze quality of an information system [C] . Erma Nindiaswari, Fatimah Azzahro, Achmad Nizar Hidayanto, International Conference on Informatics and Computing . 2016

机译：更新的Delone＆McLean成功模型，Kano模型和QFD的集成分析了信息系统的质量
5. Knowledge management systems' success in knowledge-based organizations: An empirical validation utilizing the DeLone and McLean IS Success Model (William H. DeLone, Ephraim R. McLean). [D] . Halawi, Leila A. 2005

机译：知识管理系统在基于知识的组织中的成功：利用DeLone和McLean IS成功模型（William H. DeLone，Ephraim R. McLean）进行的经验验证。
6. Validation of the DeLone and McLean Information Systems Success Model [O] . Adebowale I. Ojo 2017

机译：验证DeLone和McLean信息系统成功模型
7. Assessing information systems success: a respecification of the DeLone and McLean model to integrating the perceived quality [O] . Yanuar Nugroho, Ari Prasetyo 2018

机译：评估信息系统成功：替代员和麦克莱恩模型的重新确定，以整合感知质量

Integration of updated DeLone McLean success model, KANO model and QFD to analyze quality of an information system

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