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首页> 外文会议>30th annual national conference of the American Society for Engineering Management 2009 >Six Sigma for Support Areas
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Six Sigma for Support Areas

机译：支持区域为六个西格玛

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Project managers require methodologies to help them in improving processes. Six Sigma is one of those methodologies that lately are being used extensively. Adaptations of Six Sigma concept are many and it is a methodology that has been evolving on the last decade. This evolution goes from the DMAI (Define-Measure-Analysis-Improve phases) to the R-DMAIC-R (Recognize-Define, Measure, Analysis, Improve, Control-Review phases); from manufacturing (DMAIC) to support areas (DMAIE) such as maintenance or inventory. Manufacturing processes are measured and controlled as part of the normal management procedure. On the other hand, support areas in most cases, often are ignored by management.rnThe objective for this paper is to address integrating tools, from management and systems thinking, to the DMAIE methodology so non-manufacturing projects gain support and take advantage of the methodological foundation of Six Sigma. A table with some helpful tools and a suggested order of integration as a function of four typical transactional six sigma projects is provided.
机译：项目经理需要方法来帮助他们改进流程。 6 Sigma是最近被广泛使用的方法之一。六西格码（Six Sigma）概念的适应性很强，这是近十年来不断发展的一种方法。这种演进从DMAI（定义-测量-分析-改进阶段）发展到R-DMAIC-R（识别-定义，测量，分析，改进，控制-审查阶段）；从制造（DMAIC）到支持区域（DMAIE），例如维护或库存。作为正常管理程序的一部分，对生产过程进行测量和控制。另一方面，在大多数情况下，支持领域经常被管理层忽略。rn本文的目的是解决从管理和系统思考到DMAIE方法论的集成工具，以便非制造项目获得支持并利用其优势。六西格码的方法论基础。提供了一个表格，其中包含一些有用的工具以及根据四个典型的事务性六个sigma项目而建议的集成顺序。

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