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首页> 外文会议>3rd International Central and Eastern European Conference on Multi-Agent Systems, CEEMAS 2003 Jun 16-18, 2003 Prague, Czech Republic >Brokering in Electronic Insurance Markets
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Brokering in Electronic Insurance Markets

机译：电子保险市场经纪

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摘要

Almost all insurers now have a web site providing information on the company, its products and contact details, but the scope of insurance activities potentially affected by e-commerce is much broader than that, giving rise to a host of interesting issues. Also, customers buying over the Internet look for added value. This paper proposes a distributed multi-agent system for e-insurance brokering where customers are grouped together, exploiting user modelling and machine learning techniques, as an approach to better match customers and insurance product offers. Particular attention is paid to the interpretation of the generated communities. For this purpose, we use a metric to identify the representative insurance product configuration of each community. To improve broker's evaluation of received insurers' bids we propose the automatic construction of the customer's profile, reflecting its preferences on all the attributes of an insurance product.
机译：现在，几乎所有的保险公司都有一个网站，提供有关公司，其产品和联系方式的信息，但是受电子商务影响的保险活动范围远不止于此，因此引发了许多有趣的问题。此外，通过Internet购买的客户也希望获得增值。本文提出了一种用于电子保险经纪的分布式多代理系统，该系统将客户分组在一起，利用用户建模和机器学习技术，以更好地匹配客户和保险产品。特别注意生成的社区的解释。为此，我们使用度量标准来识别每个社区的代表性保险产品配置。为了改善经纪人对收到的保险人报价的评估，我们建议自动构建客户资料，以反映其对保险产品所有属性的偏好。

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