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DOCUMENTATION IN PROGRESS: CHALLENGES WITH REPRESENTING DESIGN PROCESS ONLINE

机译:进展中的文档:在线表示设计过程的挑战

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摘要

Web-based documentation platforms afford lightweight and visually rich mechanisms for designers to share documentation online, yet present challenges regarding representation, particularly for collaborative teams. This paper highlights some of these issues through a descriptive case study based on the use of a new web-based social media tool for documenting the development of design projects called Build in Progress. Undergraduate students worked in teams to design musical construction kits and documented their process using Build in Progress over the course of three weeks. We examined students' project pages to determine trends with how students visually represented their design process, and we gathered students' experiences using the platform through surveys and interviews with select project teams. We found that groups developed their own representations of their design process via tree structures afforded by Build in Progress that present the simultaneous development of distinct elements of their projects and highlight the contributions of each student on the team. The interviews revealed differences between how internal and external documentation are presented and contrasting approaches to creating narrative and instructional documentation based on the intended audience. In particular, we found that students interpreted the tool as one used to help others recreate their design, which led to the omission of several parts of their design process, including experimentation and mistakes. These results suggest the need to further develop tools to support reflection on process rather than product.
机译:基于Web的文档平台为设计人员提供了轻量级且外观丰富的机制,使他们可以在线共享文档,但在表示形式方面仍然存在挑战,特别是对于协作团队而言。本文通过描述性案例研究重点介绍了其中一些问题,该案例研究基于使用一种新的基于网络的社交媒体工具来记录称为Build in Progress的设计项目的开发。本科生团队工作,设计音乐制作工具包,并在三个星期内使用“进行中的进度”记录了他们的过程。我们检查了学生的项目页面,以确定学生如何直观地表示他们的设计过程的趋势,并通过对选定项目团队的调查和访谈,使用该平台收集了学生的经验。我们发现,小组通过Build in Progress提供的树形结构来开发自己的设计过程表示形式,这些树形结构展示了项目中不同元素的同步开发,并突出了每个学生对团队的贡献。访谈揭示了内部和外部文档的呈现方式之间的差异,以及根据目标受众创建叙事和教学文档的方法之间的差异。尤其是,我们发现学生将这种工具解释为一种用来帮助其他人重新设计的工具,这导致他们省略了设计过程的多个部分,包括实验和错误。这些结果表明需要进一步开发工具以支持对过程而不是产品的反思。

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