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WHY DO PEOPLE DO WHAT THEY DO?

机译:人们为什么要做什么?

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摘要

The "WHY DO PEOPLE DO WHAT THEY DO" Workshop will introduce a Human Factors Analysis Toolkit that is used by an international energy company's incident investigators to analyse behaviour, and to subsequently put in place more effective recommendations to prevent a similar accident happening again. The "Toolkit" comprises an ABC analysis for intentional behaviours and a human error analysis for unintentional behaviours. Case studies are presented to illustrate the benefits obtained, including a violation which led to an environmental release, and a human error near-miss concerning spillage of hydrocarbons. It is anticipated that the methods described will be of interest to other process industry organisations, who wish to deepen their understanding of how to apply human factors methods to improve performance.
机译:“为什么要做什么?”研讨会将介绍人为因素分析工具包,国际能源公司的事故调查人员将使用该工具包来分析行为,并随后提出更有效的建议,以防止再次发生类似事故。 “工具包”包括针对故意行为的ABC分析和针对意外行为的人为错误分析。案例研究旨在说明所获得的好处,包括导致环境释放的违规行为以及与碳氢化合物泄漏有关的人为失误。可以预期,所描述的方法将引起其他过程工业组织的兴趣,他们希望加深对如何应用人为因素方法以提高性能的理解。

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