首页> 外文会议>International Conference on Electronic Commerce(ICEC05) vol.2; 200508; Xi'an(CN) >The Correlation Study of eWOM and Product Sales Predictions through SNA Perspectives - an Exploratory Investigation by Taiwan's Cellular Phone Market
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The Correlation Study of eWOM and Product Sales Predictions through SNA Perspectives - an Exploratory Investigation by Taiwan's Cellular Phone Market

机译:基于SNA视角的eWOM与产品销售预测的相关性研究-台湾手机市场的探索性调查

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摘要

Word of mouth (WOM) provide a crucial role in marketing promotions. Extending the practices to internet, the electronic word-of-mouth (eWOM) presents a new mechanism for understanding the information propagation and diffusion of innovations, and their relations to the actual market activity. Through the perspectives and methodologies of social network analysis (SNA), this research explored the possibilities to capture, to aggregate and summarize, and to analyze the dynamics of eWOM communities. Using Taiwan' s cellular phone discussion board, or forum, we present the potential of using communities interaction indictors to capture the real world's marketing figures.
机译:口碑(WOM)在营销促销中起着至关重要的作用。通过将实践扩展到互联网,电子口碑(eWOM)提出了一种新机制,可用于理解创新的信息传播和传播及其与实际市场活动的关系。通过社交网络分析(SNA)的观点和方法,本研究探索了捕获,汇总和总结以及分析eWOM社区动态的可能性。通过台湾的手机讨论板或论坛,我们展示了使用社区互动指标来捕捉现实世界中营销数字的潜力。

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