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首页> 外文会议>International Conference on Knowledge Management; 20051027-28; North Carolina(US) >KNOWLEDGE POTENTIAL MEASUREMENT: THEORETICAL FRAMEWORK AND CASE STUDIES
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KNOWLEDGE POTENTIAL MEASUREMENT: THEORETICAL FRAMEWORK AND CASE STUDIES

机译：知识电位测量：理论框架和案例研究

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摘要

Knowledge management measurement has the key objective to evaluate the value of knowledge workers and their relationship to the company strategy as well as on the knowledge flow between the key knowledge workers. From a theoretical point of view, this article presents the transformation of the Uncertainty Principle of Heisenberg through analogical reasoning into the knowledge potential measurement method. The knowledge potential research focuses on the measurement process of highly uncertain knowledge of the experts who have a high importance to the organization. The knowledge potential view expresses the knowledge of a knowledge worker in a nine-dimensional measurement system. Case studies conducted by the authors show that the interviewer bias has a high impact on the measurement quality. Future research will focus on the design of a multifunctional stakeholder information system for knowledge potential measurement.
机译：知识管理度量的主要目标是评估知识工作者的价值及其与公司战略的关系以及关键知识工作者之间的知识流。从理论上讲，本文提出了通过类比推理将海森堡不确定性原理转化为知识潜力度量方法。知识潜能研究专注于对组织具有高度重要性的专家的高度不确定的知识的度量过程。潜在知识视图在九维测量系统中表达知识工作者的知识。作者进行的案例研究表明，访调员的偏见对测量质量有很大影响。未来的研究将集中于设计多功能的利益相关者信息系统以进行知识潜力测量。

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