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Measuring and monitoring project performance and success

机译:衡量和监控项目绩效与成功

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摘要

Project success parameters need to be set at the outset of a project. Success parameters, such as delivery on time, within budget, and at the highest quality, give some direction to the project team. But how do stakeholders' expectations, communication, or issue resolution affect a project's success? Even a project that has met its cost, schedule, and quality targets can still be considered a failure. The purpose of this paper is to report the results of on-site testing of tools for measuring project performance or success on construction and engineering projects. The paper presents a tool that divides success into objective and subjective measures. Objective success measures are common to all projects and are hard measurements. Subjective success measures can vary from project to project and from phase to phase within a project. The paper also presents a mechanism for issue resolution that helps project teams avoid an adversarial approach.
机译:项目成功参数需要在项目开始时设置。成功参数,例如按时交付,在预算范围内并以最高质量交付,为项目团队提供了一些指导。但是利益相关者的期望,沟通或问题解决方案如何影响项目的成功?即使达到其成本,进度和质量目标的项目仍可以视为失败。本文的目的是报告工具的现场测试结果,以测量项目绩效或在建筑和工程项目中的成功。本文提出了一种将成功分为客观和主观措施的工具。客观的成功衡量标准对于所有项目都是共同的,并且是很难衡量的。主观成功衡量标准随项目的不同以及项目中各个阶段的不同而不同。本文还提出了一种解决问题的机制,该机制可帮助项目团队避免采取对抗性方法。

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