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Improving Employee Satisfaction on Performance Appraisal: A Case Study on Thai Companies

机译:提高员工对绩效考核的满意度:以泰国公司为例

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A company''s success often depends on its employees'' performance. Performance appraisals on employees need to be conducted regularly in order to improve quality of work. Inappropriately performed appraisal can lead to employee dissatisfaction and decline in work performance. We conducted a survey on performance measurement by sending out 300 questionnaires to some government agencies and some private companies in Thailand and obtained a response rate of 48.5%. The survey was done in order to obtain information regarding the existing appraisal systems in Thailand; the criteria being used in the appraisal systems to evaluate employees; employees'' level of satisfaction on job, training systems and feedback methods; and to get a better idea of what kind of appraisal system would be suitable for Thai companies. Certain hypotheses were set and data analyses were performed on the data collected from the survey. The data analysis has helped us to determine the factors which truly affect and are important to improve employee satisfaction on performance appraisal. These factors can be used to construct a computer-based performance measurement system in a quantitative way, which should result in higher satisfaction for both employers and employees
机译:公司的成功通常取决于员工的绩效。需要定期对员工进行绩效评估,以提高工作质量。评估不当会导致员工不满和工作绩效下降。我们通过向泰国的一些政府机构和一些私人公司发送了300份问卷调查表进行了绩效评估,获得了48.5%的答复率。进行调查是为了获得有关泰国现有评估系统的信息;评估系统中用于评估员工的标准;员工对工作,培训系统和反馈方法的满意度;并更好地了解哪种评估系统适用于泰国公司。设定了某些假设,并对从调查中收集的数据进行了数据分析。数据分析帮助我们确定了真正影响和提高员工绩效评估满意度的重要因素。这些因素可用于以定量方式构建基于计算机的绩效评估系统,这应该导致雇主和雇员都更高的满意度

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