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FIDES: How Emotions and Small Talks May Influence Trust in an Embodied vs. Non-embodied Robot

机译:FIDES:情绪和小型会谈如何影响体现与非体现机器人的信任

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Trust is known as a complex social-emotional concept and its formation is highly affected by non-verbal behavior. Social robots, as any other social entities, are supposed to maintain a level of trustworthiness during their interactions with humans. In this sense, we have examined the influence of a set of factors, including emotional representation, performing small talk and embodiment, on the way people infer trust-worthiness of a robot. To examine these factors, we have performed different experiments using two robots, NAO and Emys, with and without physical embodiment respectively. To measure trust levels, we assumed two different metrics, a trust questionnaire and the amount of donations the participants would make. The results suggest that these factors influence significantly the level of trust. As, people tend to trust on Emys significantly differently depending on its facial expressions and making or not making small talk, and, people tend to donate differently to NAO when it is performing different emotional gestures and making or not making small talk. Furthermore, the trust levels were significantly different regarding the embodiment, comparing the experiments with Emys versus with NAO.
机译:信任被称为复杂的社会情感概念,其形成受到非言语行为的影响很大。作为任何其他社会实体,社会机器人应该在与人类的互动期间保持符合可靠性的可靠性。从这个意义上讲,我们已经研究了一系列因素的影响,包括情感表现,在人们推断出机器人的信任的方式时,表现小话说和实施例。为了检查这些因素,我们已经使用两个机器人,NaO和emys,有和没有物理实施例进行了不同的实验。为了衡量信任级别,我们承担了两种不同的指标,信托问卷和参与者会产生的捐款金额。结果表明,这些因素会影响信任程度。因为,人们往往会根据其面部表情和制造或不进行小谈话,非常不同地相信exys,而且,人们倾向于在表演不同的情感手势和制造或不进行小谈论时对Nao不同。此外,关于该实施例的信任水平显着不同,将emys与nao的实验进行比较。

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