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The Influence of Boundary Spanning Capability on Cultural Differences--Multi-case Study from Vendors' Perspective

机译:边界跨越能力对文化差异的影响 - 供应商视角的多案例研究

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Most offshore IS outsourcing projects were failed.Communication and coordination problems caused by cultural differences between clients and vendors are important reasons.The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors.In this paper, we chose three vendors focused on software testing to investigate the influence of boundary spanning capability on cultural differences.We found that high boundary spanning capability can reduce the influence of cultural differences, and improve the success.
机译:大多数海上外包项目都是失败的,客户和供应商之间的文化差异导致的协调问题是重要原因。边界跨越能力理论为客户与供应商之间的协调和沟通机制研究了一种新的理论透视。本文,我们选择了专注于软件测试的三家供应商来调查边界跨越能力对文化差异的影响。我们发现高边界跨越能力可以减少文化差异的影响,提高成功。

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