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The Influence of Boundary Spanning Capability on Cultural Differences--Multi-case Study from Vendors' Perspective

机译:跨境能力对文化差异的影响-供应商视角的多案例研究

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摘要

Most offshore IS outsourcing projects were failed.Communication and coordination problems caused by cultural differences between clients and vendors are important reasons.The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors.In this paper, we chose three vendors focused on software testing to investigate the influence of boundary spanning capability on cultural differences.We found that high boundary spanning capability can reduce the influence of cultural differences, and improve the success.
机译:多数离岸IS外包项目都失败了。客户与供应商之间文化差异引起的通信与协调问题是重要原因。边界跨越能力理论为研究客户与供应商之间的协调与沟通机制提供了新的理论视角。我们选择了三个专注于软件测试的供应商来研究边界跨越能力对文化差异的影响,我们发现高边界跨越能力可以减少文化差异的影响并提高成功率。

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