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He said, she said, it said: Effects of robot group membership and human authority on people's willingness to follow their instructions

机译:他说,他说:它说:机器人集团成员资格和人类权力对人民愿意遵循其指示的影响

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Research in HRI indicates that people follow a robot's instructions even when they are incorrect. However, when a robot's instructions or requests contradict those of a human (e.g. an authoritative experimenter), people obey the human instead. This might be due to the experimenter's perceived ingroup status, or to their higher presumed authority compared to the robot. This study manipulated experimenter authority (high, low) and robot group membership (ingroup, neutral) to test how they affected responses to conflicting orders from the two agents depending on the request's importance (big, small). While there was no main effect of group membership and authority on most participant behavior, when experimenter authority was low and the robot an ingroup member, participants defied the experimenter's instructions to turn off an ingroup robot at the end of the experiment, following the robot's instructions instead. Further, request importance affected participant behavior. Participants typically followed the robot's low-importance requests (e.g., moving from one chair to another), but not high-importance requests (e.g., how to perform a simulated task of diagnosing and talking to patients).
机译:HRI的研究表明,即使它们不正确,人们也遵循机器人的指示。但是,当机器人的指示或请求与人类违背那些人(例如权威实验者)时,人们遵守人类。这可能是由于实验者的感知Ingroup状态,或与机器人相比,他们的更高假定权威。本研究操纵实验管理局(高,低)和机器人组成员资格(INGROUP,中性),以测试它们如何根据请求的重要性(大小,小)对两个代理商的冲突票据的反应。虽然没有集团成员和权威在大多数参与者行为的主要影响,但是当实验者权限低并且机器人是INGROUP成员时,参与者在机器人的指示之后,在实验结束时违反了实验者的说明书以关闭INGROUP机器人反而。此外,请求重要性影响参与者行为。参与者通常遵循机器人的低重要性请求(例如,从一个椅子移动到另一个椅子),但不是高度重要的请求(例如,如何执行诊断和患者的模拟任务)。

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