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INTERCULTURAL COMPETENCE: BEHAVIOR, PERFORMANCE AND PSYCHOSOCIAL CONSIDERATIONS

机译：文化间能力：行为，绩效和心理考虑

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Intercultural competence training will be critical for ensuring peaceful interpersonal relations. Intercultural competence is a concept typically defined as involving the ability to understand, assess, gauge and make sure not to violate the norms, rules of behavior, and values of people from distinctly different backgrounds. Our world is increasingly becoming evermore complex and globalization and increased frequency of international interactions is a key characteristic of the twenty 21st century. Social media, the Internet, online classes, new trade technologies and many other technological advances have provided people with multiple channels for carrying out relationships, business, knowledge gathering and communication. At the same time, segregation structures are eroding, thereby freeing up interactions within multicultural societies, between people of diverse races, ethnicities, gender, class, nationality, religion, creeds and cultures. With all of these interpersonal forms of communication occurring, intercultural dimensions are likely to arise. Thus intercultural competence is at a heightened state of importance. Interpersonal issues can be identified and people can be trained to cope, manage, handle and shift potential sources of conflict over to cooperative endeavors. Recommendations include, for example, pre-flight communication and inter-personal skill training can be instituted so that interpersonal issues can be identified and people can be trained to cope, manage, handle and shift potential sources of conflict over to cooperative endeavors. This paper will stress pedagogical approaches on how to teach intercultural competencies, along with literature providing extensive rationales on why and in what situations intercultural competence is important.
机译：跨文化能力培训对于确保和平的人际关系至关重要。跨文化能力是一个通常被定义为涉及理解，评估，评估和确保不违反来自不同背景的人们的规范，行为规则和价值观的能力的概念。我们的世界变得越来越复杂，全球化和国际互动的频繁性是20世纪21世纪的一个关键特征。社交媒体，互联网，在线课程，新贸易技术和许多其他技术进步为人们提供了进行关系，业务，知识收集和交流的多种渠道。同时，种族隔离结构正在受到侵蚀，从而解放了多元文化社会内部，不同种族，种族，性别，阶级，国籍，宗教，信条和文化的人们之间的互动。随着所有这些人际交往形式的出现，可能会出现跨文化的维度。因此，跨文化能力处于重要地位。可以确定人际问题，并可以培训人们以应对，管理，处理潜在的冲突源并将其转移到合作努力中。建议包括，例如，飞行前的交流和人际技能的培训，以便可以识别人际问题，并培训人们如何应对，管理，处理潜在的冲突源并将其转移到合作努力中。本文将着重介绍如何教授跨文化能力的教学方法，并结合文献对为什么以及在什么情况下跨文化能力很重要提供广泛的理论依据。

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