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An Affective Utility Model of User Motivation for Counselling Dialogue Systems

机译：对话系统用户动机的情感效用模型

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Counselling dialogue systems are designed to help users to change and monitor their behaviours in order to achieve beneficial goals, such as the acquisition of healthy habits. To be effective, it is important that these systems include a model that accounts for the effort that users are investing to achieve the goals. However, most of the systems available nowadays carry out a naive calculation based on the attained results, rather than on the reasons behind the successes or failures and their consequences for future user behaviour. In contrast to this, in this paper we propose a model that characterizes user motivation considering various aspects of psychological theories on subjective expected utility and attribution. Moreover, we provide a specification that allows carrying out calculations that replicate the users' decision-making process considering its emotional implications. The model is general-purpose and can be employed in standard architectures to make interpretations that adapt to each user, thus fostering more flexible and personalized interactions.
机译：咨询对话系统旨在帮助用户更改和监视其行为，以实现有益的目标，例如养成健康的习惯。为有效起见，这些系统必须包括一个模型，该模型应说明用户为实现目标而投入的精力。但是，当今可用的大多数系统都是根据获得的结果进行幼稚的计算，而不是根据成功或失败的原因及其对未来用户行为的后果进行计算。与此相反，在本文中，我们提出了一个模型，该模型考虑了关于主观预期效用和归因的心理学理论的各个方面来表征用户动机。此外，我们提供了一个规范，该规范允许进行考虑用户情感影响的复制用户决策过程的计算。该模型是通用的，可以在标准体系结构中使用以做出适合每个用户的解释，从而促进更灵活和个性化的交互。

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