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An Affective Utility Model of User Motivation for Counselling Dialogue Systems

机译:辅导对话系统用户动机的情感实用新型

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Counselling dialogue systems are designed to help users to change and monitor their behaviours in order to achieve beneficial goals, such as the acquisition of healthy habits. To be effective, it is important that these systems include a model that accounts for the effort that users are investing to achieve the goals. However, most of the systems available nowadays carry out a naive calculation based on the attained results, rather than on the reasons behind the successes or failures and their consequences for future user behaviour. In contrast to this, in this paper we propose a model that characterizes user motivation considering various aspects of psychological theories on subjective expected utility and attribution. Moreover, we provide a specification that allows carrying out calculations that replicate the users' decision-making process considering its emotional implications. The model is general-purpose and can be employed in standard architectures to make interpretations that adapt to each user, thus fostering more flexible and personalized interactions.
机译:咨询对话系统旨在帮助用户改变和监控他们的行为,以实现有益的目标,例如收购健康习惯。为了有效,重要的是这些系统包括一个模型,该模型占用户正在投资以实现目标的努力。然而,现在提供的大多数系统基于达到的结果进行了天真的计算,而不是在成功或失败背后的原因以及对未来用户行为的后果。与此相反,本文提出了一种模型,其特征在于考虑主观预期效用和归因的心理学理论各方面的用户动机。此外,我们提供了一种规范,允许执行考虑其情绪影响的用户决策过程的计算。该模型是通用目的,可以在标准架构中使用,使其适应每个用户的解释,从而促进更灵活和个性化的交互。

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