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Performance measurement of SMEs' employees by fuzzy multi-criteria decision theory

机译:基于模糊多准则决策理论的中小企业员工绩效评价

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The performance of employees of small and medium-sized enterprises (SMEs) is usually evaluated by supervisors' perceptions, recognitions and preferences. This phenomenon is very common in Taiwanese family controlled enterprises. To improve this inequitable performance evaluation structure, a multi-criteria decision method associated with fuzzy sets is proposed. The ranking approach integrates the Nominal group technique (NGT), fuzzy sets theory and VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method to determine the ranking of employees. Based on the multi-criteria decision theory, a win-win approach is developed for managers and employees. The approach can help decision makers evaluate the employee performance in a more rational structure.
机译:中小企业员工的绩效通常是根据主管的看法,认可和偏好来评估的。这种现象在台湾家族企业中很普遍。为了改善这种不公平的绩效评估结构,提出了一种与模糊集相关的多准则决策方法。排名方法结合了名义组技术(NGT),模糊集理论和VlseKriterijumska Optimizacija I Kompromisno Resenje(VIKOR)方法来确定员工的排名。基于多准则决策理论,为管理人员和员工开发了一种双赢的方法。该方法可以帮助决策者以更合理的结构评估员工绩效。

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