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it-enabled knowledge management in Healthcare Delivery: The Case of Emergency Care

机译:卫生保健交付中基于it的知识管理:急诊案例

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IT is viewed as integral to achieving substantial quality and efficiency improvements in U.S. healthcare delivery and management. A key idea behind these suggestions is the use of IT to support knowledge management to enhance and facilitate evidence-based clinical decision-making. Yet, it is not clear to what extent IT-enabled knowledge management systems will be effective for physicians who make complex clinical decisions under time pressure and high degree of uncertainty. To address this gap, we are conducting a field study to examine the impact of IT-enabled knowledge management systems in an emergency department at a major university hospital in the Southeast region of the US. The preliminary results of our analyses show that the use of IT-enabled knowledge application tools indeed influence the healthcare professional's clinical decision-making behaviors, which in turn influence the outcome of patient care.
机译:在美国医疗保健的交付和管理中,IT被视为实现实质性质量和效率改善的重要组成部分。这些建议背后的关键思想是使用IT支持知识管理,以增强和促进基于证据的临床决策。然而,对于在时间压力和高度不确定性下做出复杂临床决策的医生来说,基于IT的知识管理系统将在多大程度上有效尚不清楚。为了解决这一差距,我们正在进行一项实地研究,以检查在美国东南部一家主要大学医院的急诊室中使用IT技术的知识管理系统的影响。我们的分析的初步结果表明,使用支持IT的知识应用工具确实会影响医疗保健专业人员的临床决策行为,进而影响患者护理的结果。

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