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Knowledge Brokering for Open Innovation: A Case Study of Innovation Intermediaries

机译：开放式创新的知识中介：创新中介机构的案例研究

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An open innovation strategy is increasingly being adopted by firms in order to leverage external knowledge sources to solve internal problems. However, there are challenges for firms to implement this strategy such as needing to identify, motivate, and manage external sources of innovation. Thus, innovation intermediaries such as InnoCentive are being established to assist client firms (seekers) in leveraging this strategy through recruiting a large pool of external solvers to solve seekers' problems. However, there is limited research and understanding of how these innovation intermediaries perform and create value for seeker firms. To address this knowledge gap, we conducted an exploratory case study of 4 innovation intermediaries to identify antecedents of their performance. Based on prior open innovation and knowledge brokering literatures, we conceptualized innovation intermediaries as knowledge brokers. Through the case study, we identified three brokering capabilities that affect innovation intermediaries' performance in supporting seekers' open innovation, i.e., problem-defining, problem-solver matching, and proposal-filtering. We thereby develop hypotheses linking these capabilities to innovation intermediaries' performance. Our results are expected to contribute to the literature by explaining antecedent capabilities of innovation intermediaries' performance and value creation for seeker firms. This study also provides practitioners with insights on how seeker firms can leverage innovation intermediaries for greater benefit. The plan for continuing the study is discussed.
机译：公司越来越多地采用开放式创新策略，以利用外部知识资源来解决内部问题。但是，企业实施此战略面临挑战，例如需要确定，激励和管理外部创新资源。因此，正在建立诸如InnoCentive之类的创新中介机构，以帮助客户公司（寻求者）通过招募大量外部求解器来解决寻求者的问题，从而利用这一策略。但是，对于这些创新中介机构如何执行以及如何为求职者公司创造价值的研究和理解还很有限。为了解决这一知识鸿沟，我们对4个创新中介机构进行了探索性案例研究，以确定其绩效的前因。基于先前的开放式创新和知识中介文献，我们将创新中介机构概念化为知识中介。通过案例研究，我们确定了三种中介能力，这些能力会影响创新中介机构在支持寻求者的开放式创新方面的绩效，即问题定义，问题解决者匹配和提案过滤。因此，我们提出了将这些能力与创新中介机构的绩效联系起来的假设。我们的研究结果有望通过解释创新中介机构为求职者公司的绩效和价值创造的先决能力而为文献做出贡献。这项研究还为从业者提供了关于寻求者公司如何利用创新中介机构以获取更大利益的见解。讨论了继续研究的计划。

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