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The usefulness of usability and user experience evaluation methods on an e-Learning platform development from a developer's perspective: A case study

机译：从开发者的角度来看，可用性和用户体验评估方法的有用性和用户体验评估方法：案例研究

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摘要

The development of a web platform is a complex and interdisciplinary task, where people with different roles such as project manager, designer or developer participate. Different usability and User Experience evaluation methods can be used in each stage of the development life cycle, but not all of them have the same influence in the software development and in the final product or system. This article presents the study of the impact of these methods applied in the context of an e-Learning platform development. The results show that the impact has been strong from a developer's perspective. Developer team members considered that usability and User Experience evaluation allowed them mainly to identify design mistakes, improve the platform's usability and understand the end users and their needs in a better way. Interviews with potential users, clickmaps and scrollmaps were rated as the most useful methods. Finally, these methods were considered unanimously very useful in the context of the entire software development, only comparable to SCRUM meetings and overcoming the rest of involved factors.
机译：Web平台的开发是一个复杂和跨学科的任务，其中有不同角色的人，例如项目经理，设计师或开发人员参与。不同的可用性和用户体验评估方法可以在开发生命周期的每个阶段使用，但并非所有这些都在软件开发和最终产品或系统中具有相同的影响。本文介绍了在电子学习平台开发的背景下应用这些方法的影响。结果表明，从开发人员的角度来看，影响力很大。开发人员团队成员认为可用性和用户体验评估允许它们主要识别设计错误，提高平台的可用性，并以更好的方式了解最终用户及其需求。采访潜在用户，ClickMaps和ScrollMaps被评为最有用的方法。最后，在整个软件开发的背景下，这些方法被认为非常有用，只能与Scrum会议相当并克服其他涉及的因素。

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