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Achieving Building Sustainability through Application of Information System and Stakeholder Alignment

机译：通过应用信息系统和利益相关方协调来实现建筑物的可持续性

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Creating the conditions for sustainable economic growth within a constantly changing environment is a key concern for government and as such developing sustainable buildings is one of the key strategies. This research aims to seek an understanding of how improved stakeholder alignment impacts the use of information technology (IT) systems deployed in support of building sustainability, from multi-disciplinary perspectives including policy, IT and building. Specifically, this research aims to investigate how a better understanding of socio-structural patterns influences alignment, and subsequently, how this alignment impacts effective system use and performance outcomes, in terms of building sustainability, which involves multiple stakeholders in the construction industry, from government policy makers, designers, constructors, suppliers and end users. The IT alignment literature is dominated by a focus on strategy formulation within relatively simple organisation forms. In contrast, little is known about how stakeholder alignment is enacted to improve the use of mandated IT systems. To address this gap, we: (1) identify the factors that influence the effective use of such IT systems; (2) investigate how strategic alignment among stakeholders within project related networks impacts on effective use; and (3) propose and test a stakeholder alignment model to explain effective use of a mandated sustainability system within the Australian building industry. By using a government mandatory building sustainability policy, which was implemented through an internet-based IT system as a case example, a conceptual model and research approaches and methods have been developed. The conceptual model includes four dimensions namely system quality, user requirements, effective system use and system performance; the conceptual model also includes direct effect and feedback loops between the four dimensions. The system quality is measured by system usability and system features, while the effective system use is measured by adaptation and learning by multi-stakeholders in relation to their risk tolerance and capability. Both the system quality and effective system use are influenced by user requirements. The system performance (i.e., the building sustainability outcomes) are influenced by user requirements, system quality and system use. To achieve the research aims and test the conceptual model, a three-stage mixed methodology, which includes both qualitative and quantitative methods, is used. The conceptual model and research approaches presented in this paper provide a guide for further research.
机译：在不断变化的环境中创造可持续经济增长的条件是政府的主要关切，因此开发可持续建筑是关键战略之一。这项研究旨在从多学科的角度（包括政策，IT和建筑）的角度，寻求对利益相关者一致性改善如何影响为支持建筑可持续性而部署的信息技术（IT）系统的使用的理解。具体而言，本研究旨在调查对社会结构模式的更好理解如何影响一致性，以及随后，这种一致性如何影响有效的系统使用和性能成果，就建筑可持续性而言，涉及建筑行业的多个利益相关方，来自政府政策制定者，设计师，建造者，供应商和最终用户。 IT协调文献主要集中在相对简单的组织形式内的战略制定上。相反，对于如何制定利益相关者协调以改善授权IT系统的使用知之甚少。为了弥补这一差距，我们：（1）确定影响此类IT系统有效使用的因素; （2）研究项目相关网络内各利益相关者之间的战略契合如何影响有效利用; （3）提出并测试利益相关者协调模型，以解释在澳大利亚建筑业中有效使用强制性可持续发展系统的情况。通过使用政府强制性建筑可持续性政策（该案例通过基于Internet的IT系统来实施），开发了概念模型以及研究方法和方法。概念模型包括四个维度，即系统质量，用户需求，有效的系统使用和系统性能。概念模型还包括四个维度之间的直接效应和反馈回路。系统质量由系统可用性和系统功能来衡量，而有效的系统使用则由多方利益相关者根据其风险承受能力和能力的适应和学习来衡量。系统质量和有效的系统使用都受到用户要求的影响。系统性能（即建筑物的可持续性结果）受用户需求，系统质量和系统使用的影响。为了达到研究目的并检验概念模型，使用了包括定性和定量方法的三阶段混合方法。本文提出的概念模型和研究方法为进一步的研究提供了指导。

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