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Ask the crowd: Scaffolding coordination and knowledge sharing in microtask programming

机译：问人群：微任务编程中的脚手架协调和知识共享

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摘要

Programming work is inherently interdependent, requiring developers to share and coordinate decisions that crosscut the structure of code. This is particularly challenging for programming in a microtasking context, in which developers are assumed to be transient and thus cannot rely on traditional learning and coordination mechanisms such as an extended onboarding process and code ownership. In this paper, we explore scaffolding coordination and knowledge sharing through a question and answer system, structuring project knowledge and coordination into questions and answers. To investigate its potential for enabling coordination in a microtask setting, we implemented a Q&A system for microtask programming work and conducted a user study where a crowd used it to coordinate their work on a software project over a 30-hour period. The results reveal both the potential for the use of Q&A systems for within project coordination and challenges that this approach brings.
机译：编程工作本质上是相互依赖的，要求开发人员共享和协调横切代码结构的决策。对于微任务环境中的编程而言，这尤其具有挑战性，在这种情况下，假定开发人员是瞬态的，因此不能依赖传统的学习和协调机制，例如扩展的入职流程和代码所有权。在本文中，我们通过问答系统探索脚手架的协调和知识共享，将项目知识和协调结构化为问答。为了研究其在微任务环境中实现协调的潜力，我们实施了一个Q＆A系统进行微任务编程工作，并进行了用户研究，在该研究中，人们使用它来协调他们在30个小时内在软件项目上的工作。结果揭示了将Q＆A系统用于项目协调的潜力以及该方法带来的挑战。

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