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Information and Communication Gaps in Intersectoral Healthcare Processes for Dementia Patients

机译：痴呆患者跨部门医疗过程中的信息和通信差距

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In addition to general barriers of information exchange and communication in intersectoral healthcare processes, the healthcare process of dementia patients has unique requirements regarding the communication and information exchange of the various healthcare professionals and non-professional caregivers, such as relatives or their legal caregivers. We conduct a process analysis to determine the status quo of such healthcare processes in the region of Darmstadt, Germany and elicit existing gaps in the information and communication exchange. We identify key processes by performing a document analysis and conducting interviews with seven different healthcare professionals. The results of a weak point analysis based on advanced event driven process chains (EPC) point out 32 information and communication gaps summarized in four categories: "information exchange", "information transfer" "information provision" and "activity impulse". Our results show further opportunities regarding the support of caring relatives and primary care physicians.
机译：除了跨部门医疗过程中信息交流和沟通的一般障碍之外，痴呆患者的医疗过程还具有独特的要求，有关各种医疗保健专业人员和非专业护理人员的通信和信息交流，如亲属或其法律护理人员。我们进行流程分析，以确定德国德国达姆施塔特地区等医疗保健过程的现状，并在信息和沟通交流中引出现有差距。我们通过执行文档分析和进行七种不同的医疗专业人士进行访谈来确定关键流程。基于高级事件驱动过程链（EPC）的弱点分析结果指出了四个类别总结的32个信息和通信差距：“信息交换”，“信息传输”“信息提供”和“活动脉冲”。我们的结果表明了有关关怀亲属和初级保健医生的支持的进一步的机会。

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