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Helping Healthcare Consumers Understand: An 'Interpretive Layer' for Finding and Making Sense of Medical Information

机译：帮助医疗保健消费者了解：寻找和理解医疗信息的“解释层”

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Healthcare consumers need to find, comprehend, and interpret health information before making informed decisions. Recent work by others and our own work suggest that mismatches in representations of health information used by consumers and professionals occur at different levels of knowledge representation, such as terminology (i.e., form or surface structure and concept or meaning) and semantic relationships. A challenge for consumer health informatics research is to devise a comprehensive strategy to bridge the gap between consumer understanding and biomedical knowledge at all levels. We propose a framework to inform the design of an "interpretive layer" to "mediate" between lay (illness model) and professional (disease model) perspectives, at all levels. In our view, the goal is to assist consumers in identifying terms to describe their needs, finding and understanding relevant information, and applying that knowledge for informed healthcare decision making.
机译：在进行知情决定之前，医疗保健消费者需要在提供知情决定之前找到，理解和解释健康信息。其他人和我们自己的工作的工作表明，消费者和专业人员使用的健康信息的代表中的不匹配发生在不同程度的知识表示，例如术语（即表格或表面结构和概念或含义）和语义关系。消费者健康信息研究的挑战是制定全面的战略，以弥合各级消费者理解与生物医学知识之间的差距。我们提出了一个框架，以便在各个层面上向“疾病模型）和专业（疾病模型）观点之间的”解释层“设计为”介导“。在我们看来，目标是协助消费者确定描述他们的需求，寻找和理解相关信息的术语，并应用知识的医疗保健决策。

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