首页> 外文会议>Annual meeting of the Decision Sciences Institute >META-ANALYSIS OF THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT PRACTICES AND FIRM PERFORMANCE – IMPLICATIONS FOR TQM THEORY DEVELOPMENT
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META-ANALYSIS OF THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT PRACTICES AND FIRM PERFORMANCE – IMPLICATIONS FOR TQM THEORY DEVELOPMENT

机译:荟萃分析总质量管理实践与公司绩效之间的关系 - 对TQM理论发展的影响

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摘要

This meta-analytic study fulfills two objectives. First, the paper formalizes many theory-like statements in TQM and presents them as hypothesized relationship between practice and performance. Second, a meta-analysis of correlation [21] approach is used to examine the empirical research in TQM to determine which TQM practices are positively related to improved performance. The presence of moderating effects in the relationship between TQM practice and performance is examined. The results support many hypothesized relationships and observe the presence of other moderating effects in almost all TQM practice – performance relationships.
机译:这种荟萃分析研究实现了两个目标。首先,本文在TQM中规范了许多理论语句,并将其作为实践与性能之间的假设关系。其次,使用相关性[21]方法用于检查TQM的实证研究,以确定哪些TQM实践与提高性能正相关。检查了在TQM实践和性能之间关系中的调节效果的存在。结果支持许多假设关系,并在几乎所有TQM实践中观察到其他调节效果的存在 - 性能关系。

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