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The Role of Internal Quality Relations in Driving Sustainability Performance

机译:内部质量关系在驾驶可持续发展性能方面的作用

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There are contradictory debates about the impact of quality management and sustainability performance. By taking the internal dimensional view of quality management practices (management and employee), this study develops a research framework that investigates the relationships of internal quality relations and sustainability performance. Survey data were collected from 430 service and manufacturing firms from the UK. Structural equation modelling was used to test the framework. The results indicated positive relationships of all tested hypotheses. This study offers an integrated framework with empirical evidence that identifies the role of internal quality relations in driving the sustainability performance.
机译:关于质量管理和可持续发展性能的影响存在矛盾的辩论。 通过采取质量管理实践(管理和雇员)的内部维度观,这项研究开发了一个研究框架,调查内部质量关系和可持续性绩效的关系。 调查数据从英国的430名服务和制造公司收集。 结构方程建模用于测试框架。 结果表明所有测试假设的正相关关系。 本研究提供了一个综合框架,具有透明证据,以确定内部质量关系在推动可持续发展性能方面的作用。

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