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首页> 外文会议>International Conference on Information and Communication Technologies for Ageing Well and e-Health >'Should I Trust or Should I Go?' or What Makes Health-Related Websites Appear Trustworthy?: An Empirical Approach of Perceived Credibility of Digital Health Information and the Impact of User Diversity
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'Should I Trust or Should I Go?' or What Makes Health-Related Websites Appear Trustworthy?: An Empirical Approach of Perceived Credibility of Digital Health Information and the Impact of User Diversity

机译：“我应该信任还是应该去？”或者使健康有关的网站出现的是什么？：是数字健康信息信誉的经验方法和用户多样性的影响

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摘要

An abundance of information is available on the Internet. At the same time the quality of information fluctuates largely. When people use such information for making important decisions, this becomes an issue. "Health" is one of the most searched topics on the Web and search results might have the biggest consequences for one's life. However, trust in found information, or lack thereof, filters usage. To understand which elements on a website convince people to trust the information or not, we conducted a study with two aims: firstly, identify factors which trigger credibility; secondly, investigate to what extend both the medial presentation and the severity of the related disease influence the assessment of credibility. Possible factors were first collected in three focus groups and then operationalized in a questionnaire. We collected 184 responses where three different health websites differing in complexity and in the severity of disease (light vs. life striking) were presented and assessed. Results show that for more severe diseases more complex information is preferred. Further actually being ill influences the criteria significantly.
机译：互联网上有丰富的信息。同时信息质量在很大程度上波动。当人们使用此类信息进行重要决策时，这成为一个问题。 “健康”是Web上搜索最受搜索的主题之一，搜索结果可能对一个人的生命产生最大的后果。但是，信任找到的信息或缺乏过滤器使用。要了解网站上哪个元素说服人们信任信息，我们与两个目标进行了一项研究：首先，确定引发信誉的因素;其次，调查内侧呈现和相关疾病的严重程度影响对可信度的评估。可能的因素首先在三个焦点组中收集，然后在调查问卷中运营。我们收集了184个反应，其中三种不同的健康网站在复杂性和疾病严重程度（轻微与寿命中）呈现并评估。结果表明，对于更严重的疾病更复杂的信息是优选的。进一步实际上生病了显着影响标准。

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