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首页> 外文会议>International Seminar on Industrial Engineering and Management >Designing Self-Assessment Tool for Library Performance Measurement Adopting Malcolm Baldrige Framework (Case Study: Central Library of Andalas University)
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Designing Self-Assessment Tool for Library Performance Measurement Adopting Malcolm Baldrige Framework (Case Study: Central Library of Andalas University)

机译：采用Malcolm Baldrige框架设计图书馆性能测量自我评估工具（案例研究：安达拉斯大学中央图书馆）

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Currently, competitions between universities at the national and international levels become tighter. Every university gives the best effort. They develop every aspect of the university's pillars quality to get more attention. These aspects include curriculum so that each student can learn more in an organized way. The same also applied for its facilities so that each student never lack of supporting tools and a delightful environment to learn. Even the lecturers are the best in their field so as to educate quality students. This happens not only in the national but also at the international level. In accordance with the proverbs often heard, 'library is the heart of the university'. Naturally the library becomes an important part of the university. Library of Andalas University has been awarded 'excellent' on a national scale by BAN-PT, according to SNI 7330.2009 and SNP 010: 2011. This achievement also requires library to maintain their quality. In line with Andalas University goal to obtain international recognition, library also need acquire ISO certification as in ISO 11620. The framework corresponding to the library's performance appraisal tool is MBNQA (Malcolm Baldrige National Quality Award), because MBNQA is the best management guide for organizations in order to achieve high quality and world-class certification. Thus, to obtain certification of international standards and maintain it, designing a new library performance appraisal tool is necessary. This new assessment tool will adopt MBNQA framework using national scale by BAN-PT and ISO 11620 indicator. The process to make new assessment tool will be assist by AHP (Analytical Hierarchy Process) method.
机译：目前，国家和国际层面大学之间的竞争变得更加紧张。每所大学都竭尽全力。他们培养了大学柱子质量的各个方面，以获得更多的关注。这些方面包括课程，使每个学生可以以有组织的方式学到更多信息。同样适用于其设施，使每个学生从未缺乏支持的工具和令人愉快的环境。即使是讲师也是他们的领域中最好的，以便教育优质的学生。这不仅发生在国家而且在国际层面发生。根据经常听到的谚语，“图书馆是大学的核心”。自然图书馆成为大学的重要组成部分。根据SNI 7330.2009和SNP 010：2011，Andalas大学图书馆由Ban-PT授予全国范围的“优秀”。此成就还需要图书馆维护其质量。符合Andalas大学的目标，获得国际认可，图书馆还需要获得ISO 11620的ISO认证。与图书馆的绩效评估工具相对应的框架是MBNQA（Malcolm Baldrige国家质量奖），因为MBNQA是组织的最佳管理指南为了实现高质量和世界级认证。因此，为了获得国际标准的认证并维持，设计新的图书馆性能评估工具是必要的。这款新评估工具将采用MBNQA框架使用Ban-Pt和ISO 11620指示器使用全国范围。通过AHP（分析层次结构）方法，将进行新评估工具的过程。

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