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首页> 外文会议>IFIP TC 8 WG 8.9 International Conference on Research and Practical Issues of Enterprese Information Systems >A Study on Tacit Knowledge Sharing in ERP Enterprises
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A Study on Tacit Knowledge Sharing in ERP Enterprises

机译：ERP企业默契知识共享研究

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With the fast developing knowledge economy, one of the major challenges facing enterprise managers is aligning knowledge management (KM) with business strategy and processes, especially after an enterprise has applied Enterprise Resource Planning (ERP). Since knowledge sharing (KnS) is one of the most critical steps in KM activities, it is necessary to study the effective sharing of tacit knowledge in ERP enterprises. In an ERP environment, KnS system should have two fiinctions. One is to support the enterprise business and the other is to support employees' communication. Most researches have thus far focused on the first function trying to find out management mechanism to improve the effect of KnS while ignoring the other function. In the KnS with the communication funclion, this research finds out that knowledge is exchanged naturally and freely. The KnS system can also make employees feel better about their work by making greater contribution to building an active culture environment to support knowledge exchange. In this paper, these two types of KnS are called business-oriented knowledge-sharing and subject-oriented knowledge-sharing. It also designs their constructions, propose their management mechanism and discuss some relevant practice problems. When these two types of KnS arc applied in ERP enterprises they not only can provide channels for employees to exchange knowledge, but can also help enterprises to get tacit knowledge from ERP users and to make tacit knowledge more effectively be converted to explicit knowledge. Though ERP and KnS are performed as two separate systems, this research provides guidance to enterprise managers to develop tacit knowledge-sharing system on their ERP implementation and keep the same goal with it.
机译：随着快速发展知识经济，企业管理人员面临的主要挑战之一是将知识管理（km）与业务战略和流程保持一致，特别是在企业应用企业资源规划（ERP）之后。由于知识共享（KNS）是KM活动中最关键的步骤之一，有必要研究ERP企业的默契知识的有效共享。在一个ERP环境中，KNS系统应该有两个巨大的方法。一个是支持企业业务，另一个是支持员工的沟通。到目前为止，大多数研究都集中在试图找出管理机制，以改善KNS的效果，同时忽略其他功能。在通过通信余量的KNS中，这项研究发现，知识自然和自由地交换。通过为建立积极的文化环境来支持知识交流，使员工也可以使员工对他们的工作感觉更好。在本文中，这两种类型的官称为以商业为导向的知识共享和主题知识共享。它还设计了他们的建筑，提出了他们的管理机制并讨论了一些相关的实践问题。当这两种类型的KNS弧应用于ERP企业时，他们不仅可以为员工提供交流知识的渠道，而且还可以帮助企业从ERP用户获得默认知识，并更有效地转换为明确的知识。虽然ERP和KNS作为两个单独的系统进行，但该研究为企业管理者提供了对ERP实施的默认知识共享系统的指导，并与其保持相同的目标。

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