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From Magical Experience To Effortlessness: An Exploration of the Components of Intuitive Interaction

机译:从神奇的经验到毫不费力:探索直观互动的组成部分

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Though researchers, industry and users largely agree that products must be 'intuitive' to use, there is little agreement on what is meant by this claim. In order to clarify the concept and, in particular, its differentiation to usability we choose a phenomenological approach. Overall, we identify four relevant subcomponents of intuitive interaction, whose origin is rooted in HCI and decision making research: Effortlessness, Gut Feeling, Verbalizability, and Magical Experience. Two user studies (N=115, N=37) provide further insights into the complex nature of intuitiveness. We conclude that there are systematic variations in the respective components' specification which can be regarded as particular patterns of intuitive interaction. Amongst others, these patterns depend on the product category and one's prior knowledge in the product domain.
机译:虽然研究人员,行业和用户在很大程度上同意产品必须“直观”使用,但对本索赔的意图很少有一致意义。为了澄清该概念,特别是其对可用性的分化我们选择一种现象学方法。总的来说,我们确定了四个直观互动的相关子组分,其起源源于HCI和决策研究:毫不费力,肠道感,言论,和神奇的经验。两个用户研究(n = 115,n = 37)提供了进一步的深入了解直观的复杂性。我们得出结论,各个组件的规范存在系统的系统变化,其可以被认为是直观相互作用的特定模式。在其他方面,这些模式依赖于产品类别和产品域中的先验知识。

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