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An Experience Perspective on Intuitive Interaction: Central Components and the Special Effect of Domain Transfer Distance

机译：直觉交互的经验视角：中心组件和域转移距离的特殊影响

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摘要

Research into intuitive interaction often builds on the development of a definition and clear-cut criteria. The present paper suggests an alternative, more phenomenological approach. In line with the User Experience perspective, we focus on the experiential phenomenon and subjective feelings related to intuitive interaction. Our analysis makes use of insights from psychological research on intuitive decision-making and user research in Human-Computer Interaction. As a result, we suggest four components of intuitive interaction (Gut Feeling, Verbalizability, Effortlessness, Magical Experience) and a research framework of relevant influencing factors. Given that intuitive interaction relies on the transfer of previously acquired knowledge, one suggested influencing factor is the domain transfer distance, i.e. the distance between the application domain and the source domain of transferred prior knowledge. Our theoretical model assumes a differential effect of the domain transfer distance on the four components of intuitive interaction. An empirical study (n = 152) substantiates the suggested components and theoretical considerations on the special effect of the domain transfer distance. As assumed, Gut Feeling, Verbalizability, Effortlessness and Magical Experience were all relevant for participants' subjective understanding of intuitive interaction. In line with our model of domain transfer distance, usage scenarios with higher transfer distance were perceived as better representatives of intuitive interaction and characterized by Gut Feeling/Magical Experience, whereas lower transfer distance scenarios were characterized by Verbalizability/Effortlessness. The present paper offers a number of contributions for research and design. Besides providing a better understanding of the phenomenon of intuitive interaction and underlying mechanisms, we discuss how design can profit from these insights (e.g. specification of the desired experience, design for innovation). Limitations of the present study and implications for future research are discussed.
机译：对直观交互的研究通常基于定义和明确标准的开发。本文提出了一种替代的，更多的现象学方法。根据用户体验的观点，我们关注与直观交互相关的体验现象和主观感受。我们的分析利用了心理学研究中对人机交互中直观决策和用户研究的见解。因此，我们提出了直观互动的四个组成部分（直觉，口头表达，轻松，魔术体验）以及相关影响因素的研究框架。鉴于直观的交互依赖于先前获取的知识的转移，建议的一个影响因素是域转移距离，即应用域与转移的先验知识的源域之间的距离。我们的理论模型假设域转移距离对直观交互的四个组成部分有不同的影响。一项实证研究（n = 152）证实了建议的组成部分以及对域传输距离的特殊影响的理论考虑。如所假设的那样，胆量感觉，口头表达，轻松和魔术体验都与参与者对直观交互的主观理解有关。与我们的域转移距离模型相一致，转移距离较高的使用场景被认为是直观交互的更好代表，并且具有肠道感觉/魔术经验的特征，而转移距离较低的场景则被描述为言语/轻松。本文为研究和设计提供了许多贡献。除了提供对直观交互现象和潜在机制的更好理解之外，我们还将讨论设计如何从这些见解中受益（例如，所需体验的规范，创新设计）。讨论了本研究的局限性和对未来研究的意义。

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