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Through-life Engineering in Product-Service Systems - Tussles for Design and Implementation

机译:产品 - 服务系统中的常规工程 - 设计和实施的争斗

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While maintenance is still dominating in Through-life Engineering Services (TES), Product-Service Systems (PSS) emerge as holistic solutions for customer problems. However, there are still tussles to be overcome. Product and service engineering are using different methodologies and tools. Product design is still receiving little information from both life cycles, and a digital representation of PSS to ensure interoperability is missing. Professional design knowledge and customer sentiment have to be combined, while service-based business models could endanger product sales. This paper aims to discuss the challenges for PSS with TES and give an overview on attempts to overcome the identified tussles.
机译:虽然维护仍然在常规工程服务(TES)中占据主导,但产品 - 服务系统(PSS)作为客户问题的整体解决方案出现。但是,仍有争斗将被克服。产品和服务工程使用不同的方法和工具。产品设计仍然从生命周期中收到很少的信息,以及PSS的数字表示,以确保缺失互操作性。必须合并专业的设计知识和客户情绪,而基于服务的商业模式可以危及产品销售。本文旨在讨论与TES的PSS挑战,并概述克服所确定的争斗的尝试。

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