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首页> 外文会议>International Conference on Culture and Language in Southeast Asia >Barriers of Cross-Cultural Communication among Foreign Managers and Staff in Interacting with Malaysian Counterparts
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Barriers of Cross-Cultural Communication among Foreign Managers and Staff in Interacting with Malaysian Counterparts

机译：外国经理人和工作人员与马来西亚同行互动中的跨文化交流障碍

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摘要

The main aim of this study is to investigate language and cultural barriers of intercultural communication among foreign managers and staff (expatriates) in interacting with their Malaysian counterparts at University of Malaya. Language and culture are fundamental barriers hindering the flow of cross-cultural communication between expatriates and their Malaysian counterparts. This study has used grounded theory research methodology equipped with deep qualitative analysis, and technique of data analysis in accordance with the semi-structure interviews. Data has been analyzed qualitatively in order for the researchers to provide deep analysis and understanding for the phenomenon under investigation. The study concluded that there are two main themes generated under the language barrier and culture barrier. English proficiency, body language, poor speaking and listening skills and indirect communication styles are due to linguistic barriers; while body language, miscommunication and ethnocentrism are due to cultural barriers. The results of the study would increase the organizational performance, equilibrium and academic success. Thus, the study may add insightful knowledge and findings to the existing literature.
机译：本研究的主要目的是调查外国管理人员和工作人员（外籍人员）跨文化交流的语言和文化障碍与马来亚大学的马来西亚同行互动。语言文化是妨碍外籍人士与马来西亚同行之间的跨文化交流流动的基本障碍。本研究采用了配备完善的理论研究方法，并根据半结构访谈进行了深入定性分析和数据分析技术。已经定性地分析了数据，以便研究人员为正在调查的现象提供深入的分析和理解。该研究得出结论，在语言障碍和文化障碍下产生了两个主要的主题。英语熟练程度，肢体语言，差的讲话和听力技巧和间接通信风格是由于语言障碍;虽然肢体语言，误解和民族期间主义是由于文化障碍。该研究的结果将增加组织绩效，均衡和学术成功。因此，该研究可能为现有文献添加富有识别的知识和发现。

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