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首页> 外文会议>Information Technology and Communication in Health (Conference) >Patient and Family Member Readiness, Needs, and Perceptions of a Mental Health Patient Portal: A Mixed Methods Study
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Patient and Family Member Readiness, Needs, and Perceptions of a Mental Health Patient Portal: A Mixed Methods Study

机译：患者和家庭成员准备，需要和心理健康患者门户的看法：混合方法研究

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摘要

Patient portals are a form of technology that supports patients in accessing their health information, and other functions like scheduling appointments. The presence and utilization of patient portals in mental health contexts is relatively new. Despite research existing in the mental health literature that indicates that there may be benefits when patients have access to their mental health notes, there is limited information as to how best to implement portals, and support adoption among patients and their family members. Given this gap in literature, this study aimed to identify patient and family readiness, needs, and perceptions of a mental health patient portal. Surveys were administered to patients (n = 103) and family members (n = 7) either in-person or over the phone by a Peer Support Worker. The sample of participants consisted of patients and family members affiliated with Canada's largest mental health hospital located in Toronto, Ontario. Study results indicated that patients had the highest interest in the following portal functions: scheduling appointments, checking appointment times, and accessing their health record. Both patients and family members expressed their concerns about cybersecurity and potential privacy breaches. The results of this study, as well as the approach, can inform future patient portal planning and implementation activities at other healthcare organizations.
机译：患者门户是一种技术的一种技术，支持患者访问其健康信息，以及定期约会等其他功能。心理健康背景下的患者门户的存在和利用是相对较新的。尽管在心理健康文献中存在的研究表明，当患者可以获得患者的心理健康票据时可能有益处，但信息有限，了解如何最好地实施门户，并支持患者及其家人的通过。鉴于文学中的这种差距，这项研究旨在识别患者和家庭准备，需要和心理健康患者门户网站的看法。通过同行支持工作人员或通过电话给予患者（n = 103）和家庭成员（n = 7）给予调查。参与者的样本由与加拿大最大的心理健康医院附属的患者和家庭成员组成，该医院位于安大略省多伦多。研究结果表明，患者对以下门户职能具有最高的兴趣：调度约会，检查预约时间，并访问其健康记录。患者和家庭成员都表示关切的是网络安全和潜在隐私违规行为。本研究的结果以及方法可以在其他医疗组织提供未来的患者门户计划和实施活动。

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