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Study on the Impact of Customer Loyalty and Experiential Value on Value Co-creation Based on Sharing Economy

机译:基于分享经济的客户忠诚度与体验价值对价值共生影响的研究

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The study goes along the idea from the customer perception to the establishment of emotional and behavioral tendencies, to analyze the value co-creation mechanism in sharing economy for realizing the value maximum provide guidance for maximizing the value in the process of business management. It finds that the customer loyalty positively mediates the relationship between experiential value and value co-creation. The self-efficacy and proactive personality positively moderate the relationship between customer loyalty and customer participation behavior.
机译:该研究沿着客户对建立情感和行为倾向的看法,分析了共享经济的价值共同创造机制,以实现最大值,为最大化业务管理过程中的价值最大限度地提供指导。它发现客户忠诚度积极地调解体验价值与价值共同创造之间的关系。自我效力和积极主动性格对客户忠诚度和客户参与行为之间的关系进行了效果。

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