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首页> 外文会议>International Conference on HCI in Mobility, Transport, and Automotive Systems;International Conference on Human-Computer Interaction >In-Vehicle Information Design to Enhance the Experience of Passengers in Autonomous Public Buses
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In-Vehicle Information Design to Enhance the Experience of Passengers in Autonomous Public Buses

机译：车载信息设计，以增强自主公共公共汽车的乘客体验

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The purpose of this study is to propose a concept design for an In-Vehicle Information System (IVIS) of an autonomous bus that provides an Autonomous Mobility on Demand (AMoD) service. First, we conducted a literature study to investigate what information is salient to the driving conditions of autonomous buses followed by a user diary method and in-depth interview approach to investigate what information passengers need. The key findings are as follows. First, autonomous buses operate on different operating conditions from existing city buses; thus, new information needs to be delivered to passengers accordingly. Second, the information changes in real-time as autonomous buses operate based on user demand. Third, the information must be delivered to passengers such that they reach their destination. Finally, all of the information passengers need should be communicated in in an easy-to-understand and convenient way. Based on these findings, the IVIS concept design was proposed from a user-centered design perspective. To verify user acceptance of the proposed concept design, we configured five scenarios and conducted one-on-one interviews. The proposed concept design contributes insofar as it investigated what kind of information is needed for passenger experience before the commercialization of autonomous buses. We hope that our findings will help designing of an IVIS for autonomous buses for a better bus travel experience for passengers in the future.
机译：本研究的目的是提出一种自主总线的车载信息系统（IVIS）的概念设计，该系统提供了按需（AMOD）服务的自主移动性。首先，我们进行了一个文献研究，调查了自主公交车的驾驶条件的哪些信息，然后是用户日记方法和深入的面试方法来调查信息乘客需要的。关键结果如下。首先，自主公交车在现有城市公交车的不同操作条件下运行;因此，需要相应地向乘客提供新信息。其次，作为自主公共汽车根据用户需求运行的实时信息实时更改。第三，信息必须交付给乘客，以便他们到达目的地。最后，所有信息乘客都应该以易于理解和方便的方式传达。基于这些调查结果，来自用户以用户为中心的设计视角提出了IVIS概念设计。为了验证用户接受所提出的概念设计，我们配置了五种方案并进行了一对一的访谈。拟议的概念设计在调查自主公交车商业化之前所需的乘客经验需要什么，贡献了少数。我们希望我们的调查结果有助于为未来乘客提供更好的公共汽车旅行体验的自主公交车的设计。

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